Raise Security Standards—Win Client Confidence, Reduce Risk
We help Sri Lankan SMEs build guard-force SOPs, run training & drills, standardise incident reporting, and align with buyer programs (CSR/CTPAT-style requirements)—without slowing day-to-day operations.
Problem
Guard posts run differently per site; documentation is inconsistent; incidents are recorded after the fact.
Agitation
Client audits flag SOP gaps, training records go missing, and incident responses vary—hurting renewals and SLAs.
Solution
A standardised security operating system—SOPs, checklists, training, drills, and audits—rolled out site by site, with evidence ready for buyer/third-party audits.
WHAT YOU'LL ACHIEVE
- Consistent guard-room operations across sites
- Faster client audits with clean, current documentation and records
- Predictable incident response with clear escalation and reporting
- Better SLAs & retention through measured quality and readiness
Deliverables
- Site-specific SOPs & post orders (editable)
- Guard registers & checklists (print + digital)
- Training decks, attendance logs, drill records
- Audit scorecards, CAPA tracker, monthly dashboards
- Client audit day pack (evidence binder + index)
Scope of Support
SOPs & Documentation
- Guard-post SOPs: access control, visitor/contractor management, key control, patrols
- Registers: visitor, vehicle, key, material in/out, incident, equipment, checklist-of-checklists
- Post orders by site; shift handover templates; emergency contacts & site briefs
Training & Drills
- Induction, toolbox briefs, refresher calendars
- Incident & emergency drills (fire, first-aid, theft, perimeter breach)
- Role-play: access disputes, lost & found, emergency call tree
- Supervisor coaching (documentation quality, briefings, de-escalation)
Audits & Monitoring
- Surprise audits and periodic compliance reviews (scored)
- Corrective actions (CAPA) with due dates and proof-of-close
- Quarterly dashboard for management and client reviews
Buyer/Program Alignment
- CSR/CTPAT-style control mapping (documentation & practice)
- Contractor screening & onboarding packs
- Evidence preparation for third-party assessments
How It Works
We start with a site walk-through and gap scan to understand your current setup and identify risks.Then, we build clear SOPs and registers, followed by staff inductions and refresher sessions to align everyone with best practices.Our experts conduct surprise audits to ensure standards hold up on the ground, and we close each cycle with a client-facing review — sharing dashboards, lessons learned, and a forward plan for the next quarter.
Site Walk-Through & Gap Scan
map current post orders, registers, risks
SOP & Register Build
create/edit site packs; issue checklists & forms
Induction & Refreshers
deliver sessions; schedule drills and records
Surprise Audits
scorecards, photos, CAPA; track closure to green
Client-Facing Review
share dashboard, lessons learned, next-quarter plan
REAL-WORLD SCENARIOS
Multi-tenant office:
visitor surge handling, contractor gate pass, lift access logic, after-hours protocol
Retail/mall:
bag checks, shoplifter response, CCTV coordination, lost-child SOP
Warehouse/ logistics:
material gate-out reconciliation, seal control, perimeter patrol plan
Education campus:
visitor screening, events crowd control, emergency assembly points
Frequently Asked Question's
Ready to standardise your guard-force and pass audits with confidence?
