Practical Training that Changes On-the-Job Behaviour

From leadership & supervisory skills to ISO awareness/internal auditor, OHS (45001), and team building via OBT at Kitulgala—programs built for Sri Lankan SMEs, delivered in EN/SI/TA, and measured for impact.

Problem

Trainings feel good on the day—but nothing changes at work.

Agitation

Communication gaps, weak supervision, safety incidents, and ISO findings keep returning.

Solution

Outcome-designed training with workplace practice, supervisor coaching, and post-session follow-ups so skills stick.

How We Make Training Stick

TNA (Training Needs Analysis) - quick discovery with managers to define behaviours and KPIs
Design - contextual case studies, role plays, audit/drill simulations
Delivery - interactive workshops (EN/SI/TA), on-site or off-site/OBT
On-the-Job Practice - micro-tasks, observation checklists, supervisor coaching
Follow-Through - 30•60•90-day check-ins; mini-audits; refresher micro-sessions

Program Tracks

Leadership & Supervisory Excellence

First-time supervisor toolkit (roles, delegation, feedback, one-on-ones)
Conflict management & difficult conversations
Coaching for performance; KPI ownership & daily huddles

ISO Awareness & Internal Auditor (IA)

ISO 9001/14001/45001/22000/21001 awareness
Internal auditor skills: process auditing, NC writing, CAPA & verification
Practical checklists and audit simulations (role play)

Safety & OHS (ISO 45001)

Hazard identification & risk assessment (HIRA)
Toolbox talks, incident reporting, root-cause & CAPA
Emergency response drills; behavioural safety

Service & Operations Skills

Customer handling & service recovery
SOP adoption, 5S & visual management
Problem-solving (PDCA), A3 thinking, basic Lean tools

Team Building & OBT

Outdoor challenges (1–1.5 day) with white-water rafting option
Trust, communication, leadership rotation, debriefs that map back to wor
Facilitated translation to action plans (30-60-90 days)

Delivery Options & Logistics

Format

On-site (classroom), off-site (hotel/OBT), or blended

Batch size

15–30 per cohort (customizable)

Materials

Workbooks, checklists, digital templates

Add-ons

Certificates, badges, manager toolkits, refresher micro-sessions

Frequently Asked Question's

How do you ensure training leads to behaviour change?
We use on-the-job tasks, manager coaching, and 30•60•90 check-ins to hard-wire habits.
Can you customise programs to our SOPs and KPIs?
Yes—content, role plays, audits, drills, and templates are tailored to your processes and metrics.
Is OBT at Kitulgala safe?
Yes—certified partners, risk briefings, safety gear, and facilitator-led debriefs to convert activity to actions.
Do you train in Sinhala and Tamil?
Yes—EN/SI/TA delivery with bilingual materials where needed.
How many participants per batch?
Typically 15–30; we customise for role level and activity type.

Can you combine leadership plus ISO/audit topics?
Absolutely—popular combo: Supervisory Skills + Internal Auditor for first-line leaders.
Do we get templates and checklists?
Yes—editable checklists, SOP aids, audit sheets, and action trackers are included.
What venues do you recommend for OBT?
We frequently run at Kitulgala with rafting and terrain challenges; hotel off-sites also available.
How do you measure impact?
Baseline vs. 30/60/90-day indicators (e.g., incident reports, CAPA closures, handover delays, NC counts).
Pricing?
We propose after a Training Needs Call based on tracks, cohorts, language, and OBT logistics.