{"_id":"69045844594952f94e4720b4","type":"terms-and-conditions","content":"
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Terms and Conditions — Shilpa Advisors

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1) Who we are
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\n {` Shilpa Advisors (“Shilpa”, “we”, “us”, “our”) helps SMEs run compliant, audit-ready operations through:`}\n

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2) Acceptance of these Terms
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\n By using our website, downloading resources, booking consultations, attending training/OBT, engaging consulting, or subscribing to HRMS, you agree to these Terms. \n If you act for a company, you confirm authority to bind that company.\n

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3) Engagement structure
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\n Website content is a summary. Actual scope, timelines, deliverables, fees, and payment terms are set in a Proposal/Statement of Work (SOW) or Subscription Order. \n If there is any conflict, the SOW/Order prevails over these Terms and over any marketing pages.\n

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4) Service descriptions
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4.1 HRMS (SaaS)
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4.2 International Standards/ISO Consulting
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4.3 Employee Training & OBT
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4.4 Private Security Industry Support
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5) Your responsibilities
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6) Changes & dependencies
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If prerequisites, dependencies, or requested changes impact scope/timeline/cost, we will propose an adjustment. Delays caused by missing inputs or approvals may shift delivery dates.

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7) Fees, expenses, taxes, and invoicing
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8) Cancellations & rescheduling
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9) Payment & late amounts
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Invoices are due per SOW/Order (typically 7-14 days). Late amounts may incur a reasonable late fee and/or suspension of services until paid.

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10) Intellectual property & licenses
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11) Acceptable use
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Do not breach security, reverse engineer, introduce malware, overload infrastructure, or use our services to violate laws, privacy, IP, or employment rights.

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12) Confidentiality
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Both parties must keep the other's non-public information confidential, using it only to deliver the project, except where disclosure is required by law or agreed in writing.

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13) Data protection
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\n We align with Sri Lanka's Personal Data Protection Act (PDPA) principles. \n For HRMS you are the Controller and we act as Processor. \n Our Data Processing Addendum (DPA/DPA-SL) forms part of SaaS Orders (see Privacy). \n For consulting/training/security, roles may vary by context; we'll agree roles case-by-case.\n

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14) Third-party services & integrations
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The website and HRMS may integrate email, cloud, analytics, messaging (e.g., WhatsApp), biometric devices, and bank/ERP exports. You agree to the third parties' own terms and privacy notices.

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15) Warranties & disclaimers
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We perform services with reasonable skill and care. Except as set out in an SOW/Order, services and the website/HRMS are provided “as is”. We do not warrant uninterrupted/error-free operation or specific certification decisions by third parties.

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16) Liability cap
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To the fullest extent permitted by Sri Lankan law, our total liability arising from the services is limited to the fees paid for the specific service in the preceding 12 months. We are not liable for indirect or consequential losses (e.g., lost profits, revenue, data, or opportunity).

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17) Indemnities
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You indemnify us for claims/losses arising from (a) unlawful or infringing content/data you supply; (b) misuse of the HRMS; (c) failure to obtain necessary consents; or (d) safety breaches at your sites.

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18) Health, safety & OBT
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All participants must follow safety guidance. We and our partners reserve the right to refuse activities where safety is at risk. You are responsible for adequate insurance covering your staff and sites.

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19) Non-solicitation
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During the engagement and for 6 months after, neither party will solicit to hire the other's assigned personnel without written consent (does not restrict general job ads).

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20) Publicity & case studies
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With your written consent, we may reference your logo/name and a high-level description of the engagement. Sensitive details are always redacted or anonymised.

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21) Anti-bribery & ethics
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Each party will comply with applicable anti-bribery, anti-corruption, and modern slavery laws and maintain appropriate policies and training.

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22) Force majeure
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Neither party is liable for delays/failures caused by events beyond reasonable control (e.g., power/ISP outage, natural disasters, regulatory changes).

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23) Governing law & dispute resolution
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These Terms are governed by the laws of Sri Lanka. Courts of Colombo have exclusive jurisdiction. Parties will first attempt to resolve disputes amicably within 14 days of written notice.

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24) Changes to these Terms
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We may update these Terms for legal, security, or operational reasons. For material changes, we will update the “Last updated” date and, where appropriate, notify account holders.

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25) Contact
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\n Shilpa Advisors
\n 215 - J5, Park Road, Colombo 00500, Sri Lanka
\n Tel/WhatsApp: +94 77 764 0985
\n Email: shilpa.advisors@sltnet.lk\n

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","createdAt":"2025-10-31T00:00:00.000Z","updatedAt":"2025-10-31T00:00:00.000Z"}